Password update or recovery

Password update

Your IONIS password cannot be changed manually. You have to regenerate a new password using the method described below.

Password recovery

If you lost your IONIS password, which is giving you access to your @epita.fr email and WiFi, you have to submit a reset request following this link.

You will be asked your @epita.fr email, and a confirmation code will be sent via SMS (or email if you own an international number). Once this code has been entered, your new password will be sent to you via SMS (or, once again, email). The messages can take a few minutes to arrive, be patient.

If the phone number kept by IONIS' IT department for password recovery is missing or wrong, you must send us a ticket indicating your login and a french phone number. You must also provide us a proof of your identity such as a picture of your ID card next to the current date.